Meet our Team

My name is Kyle Nilson, I have lived in Cranbrook since 1972. I have worked in and around the automotive industry since 1988 and really enjoy the car business. I have owned and operated a couple businesses and understand the value of service and treating people with respect and honesty. I would like to invite you to North Star to experience our dealership. Read LessMy name is Kyle Nilson, I have lived in Cranbrook since 1972. I have worked in and around the automotive industry since 1988 and really enjoy the car business. I have owned and operated a couple businesses and understand the value of service and treating people with respect and honesty. I would like to invite you to North Star to experience our...Read More

Georgia was born and raised in Falkland, BC. Growing up immersed in the outdoors hunting, hiking, and spending time with her horses. Her love for adventure continues today with her recent move to Cranbrook. With one year of sales experience under her belt, she’s focused on making a meaningful impact at North Star GM by building strong relationships and delivering genuine, customer focused service. Read LessGeorgia was born and raised in Falkland, BC. Growing up immersed in the outdoors hunting, hiking, and spending time with her horses. Her love for adventure continues today with her recent move to Cranbrook. With one year of sales experience under her belt, she’s focused on making a meaningful impact at North Star GM by building strong...Read More

My name is Travis Young. I’ve been part of the team since 2009, working in the Business Office. My specialty is helping people overcome credit challenges. I was born and raised in Cranbrook and enjoy everything this amazing area has to offer — from playing sports to exploring the beautiful backcountry of the Kootenays. If you're looking for a low-pressure and enjoyable experience when financing a new or pre-owned vehicle, stop by North Star — I’d be more than happy to help. Read LessMy name is Travis Young. I’ve been part of the team since 2009, working in the Business Office. My specialty is helping people overcome credit challenges. I was born and raised in Cranbrook and enjoy everything this amazing area has to offer — from playing sports to exploring the beautiful backcountry of the Kootenays. If you're looking for a...Read More

Hi, I’m Jordan Fiorentino, the Operations Manager at North Star. My wife Stephanie and I were both born and raised here in Cranbrook, and we’re proud to be raising our two children in the same community we grew up in. I have been with North Star since 2004 and have been fortunate to be part of building an exceptional team of General Motors–trained technicians. Together, we’re committed to taking care of all your vehicle’s maintenance and repair needs with the highest level of expertise. Our facility and equipment are among the best in the industry, allowing us to provide efficient, high-quality service that helps save our customers time and money—both now and in the future. At North Star, we have everything in place to ensure your experience with us is one of the best you’ll find at any dealership in Western Canada. Read LessHi, I’m Jordan Fiorentino, the Operations Manager at North Star. My wife Stephanie and I were both born and raised here in Cranbrook, and we’re proud to be raising our two children in the same community we grew up in. I have been with North Star since 2004 and have been fortunate to be part of building an exceptional team of General...Read More

Hello, my name is Mike Toth, and I’m proud to serve as the Service Manager at North Star. I’ve lived in Cranbrook my entire life, and it’s where my wife, Lisa, and our kids—Reeve, Landyn, and Beckham—have grown up and built lasting memories. Cranbrook has always been home, and we’re grateful to be part of such a great community. Outside of work, I enjoy hiking, hunting, lacrosse, and hockey—anything that gets me outdoors or involved in the sports I love. At North Star, we have an exceptional team that truly cares about doing things right. We take pride in delivering top quality customer service and making sure the job is done correctly the first time. Whether you need routine maintenance or help with a bigger repair, we’re here to make the process smooth, honest, and reliable. We invite you to stop by and see us for any of your service needs. We’re always happy to help. Read LessHello, my name is Mike Toth, and I’m proud to serve as the Service Manager at North Star. I’ve lived in Cranbrook my entire life, and it’s where my wife, Lisa, and our kids—Reeve, Landyn, and Beckham—have grown up and built lasting memories. Cranbrook has always been home, and we’re grateful to be part of such a great community. Outside of...Read More

For 29 years, Lu Williams has been a steady, trusted presence in the service department, known for delivering clear guidance, genuine care, and a consistently positive experience for every customer. Lu’s deep knowledge and calm, friendly approach make even the most complex vehicle concerns feel manageable. As a proud parent of four adult children, Lu brings patience, understanding, and strong communication skills to every interaction—qualities that customers and coworkers value day after day. Whether coordinating repairs, explaining maintenance needs, or supporting the service team, Lu is committed to making sure drivers feel confident and well taken care of. Outside of work, Lu enjoys playing guitar and singing, bringing the same creativity and warmth to music that shows up in every customer conversation. After nearly three decades of service, Lu remains dedicated to helping people stay safe on the road and supported at every visit. Read LessFor 29 years, Lu Williams has been a steady, trusted presence in the service department, known for delivering clear guidance, genuine care, and a consistently positive experience for every customer. Lu’s deep knowledge and calm, friendly approach make even the most complex vehicle concerns feel manageable. As a proud parent of four adult...Read More

Hi, my name is Evan Luke. I was born in Cranbrook, BC, and raised in Pincher Creek, Alberta. In 2022, I moved back to Cranbrook. After spending several years working in a variety of trades and sales roles, I began my career as a Service Advisor at North Star in 2025. I’ve always enjoyed meeting people—whether they’re familiar faces or someone I’m getting to know for the first time—and this role has been a great fit for that. Outside of work, you’ll usually find me with a guitar in hand or out fishing the many rivers and lakes in the area. Read LessHi, my name is Evan Luke. I was born in Cranbrook, BC, and raised in Pincher Creek, Alberta. In 2022, I moved back to Cranbrook. After spending several years working in a variety of trades and sales roles, I began my career as a Service Advisor at North Star in 2025. I’ve always enjoyed meeting people—whether they’re familiar faces or someone...Read More

My name is Troy Ensign, and my family and I moved to Cranbrook in September 2008. I have been working in the parts department at North Star since then and have truly enjoyed being part of the community. I enjoy spending time outdoors with my family, whether it’s boating, camping, or enjoying winter activities like skiing and tobogganing. I also enjoy basketball, cycling, and watching hockey. I take pride in helping customers with their parts and vehicle needs. Our team brings over 75 years of combined experience, and we strive to provide the right parts the first time with friendly, knowledgeable service. I’m proud to offer genuine GM and AC Delco parts at competitive prices and look forward to helping both new and returning customers. Read LessMy name is Troy Ensign, and my family and I moved to Cranbrook in September 2008. I have been working in the parts department at North Star since then and have truly enjoyed being part of the community. I enjoy spending time outdoors with my family, whether it’s boating, camping, or enjoying winter activities like skiing and tobogganing. I also...Read More

Hi, I’m Jessica! I started my journey in the automotive industry back in 2014, working part-time in the lube bay before moving into a full-time role in 2015. Over the years, I’ve gained experience across multiple departments including the lube bay, service, car care, and parts—giving me a well-rounded understanding of how to best support our customers. In 2024, I earned my Parts Red Seal certification, which I’m incredibly proud of. Originally from Canal Flats, I moved to Cranbrook in 2014 and now enjoy life on a property with my family—Wayne and his two kids—along with our horses, dogs, and cat. When I’m not at work, you’ll find me reading, writing my own book, or getting creative with leather crafting. I love helping customers feel confident and taken care of, and I’m always here to make your experience easy and enjoyable! Read LessHi, I’m Jessica! I started my journey in the automotive industry back in 2014, working part-time in the lube bay before moving into a full-time role in 2015. Over the years, I’ve gained experience across multiple departments including the lube bay, service, car care, and parts—giving me a well-rounded understanding of how to best support our...Read More

My name is Nichole Fiset. I grew up in the Elk Valley and bring experience from working in heavy-duty parts before transitioning into light-duty. I enjoy spending time outdoors with family and friends and love making people laugh — be sure to stop by North Star and ask for my joke of the day!

With over 10 years of experience in the marketing field and strong roots in Cranbrook, BC, Amy Soucy brings a wealth of knowledge, creativity, and passion to the North Star team. Her expertise helps drive impactful campaigns and strengthen our connection with the community. Outside of work, Amy enjoys camping, singing, dancing, painting, hunting and spending quality time with her family. Read LessWith over 10 years of experience in the marketing field and strong roots in Cranbrook, BC, Amy Soucy brings a wealth of knowledge, creativity, and passion to the North Star team. Her expertise helps drive impactful campaigns and strengthen our connection with the community. Outside of work, Amy enjoys camping, singing, dancing, painting, hunting...Read More

Lori Valin grew up in Jaffray, BC, where she also raised her family. She brings over seven years of experience in the automotive industry to her role as Receptionist at North Star. Lori is passionate about providing excellent customer service and looks forward to welcoming and assisting all who visit the dealership. Outside of work, she enjoys spending time with family and friends, camping, and hiking in the great outdoors. Read LessLori Valin grew up in Jaffray, BC, where she also raised her family. She brings over seven years of experience in the automotive industry to her role as Receptionist at North Star. Lori is passionate about providing excellent customer service and looks forward to welcoming and assisting all who visit the dealership. Outside of work, she enjoys...Read More